243 is a Phase 6 rotor sensor fault from a motor step test that failed. Wiring is listed first, with 53 and 54 as the next reading.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so 243 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Phase 6: stepper test failure, where the controller's step test found the motor in the wrong position; wiring is the primary fault.
On Phase 6 machines the manual lists 243 as Stepper Test Failure and counts it a Rotor Position Sensor fault. The Motor Controller ran a step test on the motor and found it had not moved to the right position.
Summary of the entry
Primary fault: wiring.
Action: read fault codes 53 and 54.
Procedure of its own: none.
What the two referenced codes say
Code 53: the rotor sensor failed the step, meaning the motor stepped in the wrong direction.
Code 54: the motor or its controller failed the step, with no current seen, a motor that is not connected, or a faulty drive.
The order that follows is wiring between controller and motor, and then the motor, the controller and the sensor as those entries set out.
For homeowners
The controller performs a step test on the motor as a built-in check. The manual lists wiring as the primary fault when it fails, so a meter and reach to the motor harness are needed. Do not open the cabinet. Unplug the washer and arrange a repair.
A nearby Phase 6 entry
Code 240 is the Hall out of order variant, which refers the reader to 130 and 131.
Why the detail is elsewhere
The entry gives wiring as the primary fault and stops without naming any connector or harness. The rest of the detail lies in 53 and 54, where a technician is expected to carry on.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
