Fault 1 is an EEPROM write failure in a Fisher & Paykel washer's Motor Controller, or the Display module on Phase 1. The manual replaces the module, so arrange service.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so 1 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The Motor Controller (the Display module on Phase 1) failed while writing an EEPROM address, on Phases 1 to 6.
Where code 1 sits in the manual
The Fisher & Paykel service manual starts its detailed fault list with 1. The entry reads: the Motor Controller module failed while writing an EEPROM address. For Phase 1 machines the module in question is the Display module. Phases 1 to 6 are all covered.
What an EEPROM write error means
An EEPROM is a small memory chip that keeps settings when power is off.
A write error is a failed attempt by the module to save something to that chip.
The manual points at a single location, the Motor Controller module (Display module on Phase 1), and gives no secondary or tertiary source.
The listed action
Replace that module. Code 1 has no reset sequence, no wiring check and nothing for an owner to carry out. The manual is aimed at service work, and the module is an electronic part that cannot be repaired at home.
Two further notes in the manual: the code displayed is the last recorded fault, and the fault should always be confirmed. For that reason, write down precisely what the washer showed before any part is changed.
Owner checklist
Record the code and the washer’s model name; the model name tells a technician the Phase.
Leave the console closed, and switch the washer off at the wall before anyone touches it.
For a Smart Drive washer in Los Angeles, call (310) 872-1939. It speeds things up to have the code, the model name and any earlier codes you remember. The washer repair page lists the service in more detail.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.