Fisher & Paykel Washer 36 Code: Water Leak Fault

A full load lets air escape while the washer agitates, so a Smartdrive normally adds water once or twice to compensate. Once the Motor Controller has added water five or more times, 36 is set, and the manual calls that excessive. Titled Water Leak Fault, the entry spans Phases 1 to 6.

The manual’s two explanations

Siphoning is named as the most likely cause. The other is a leak that has developed in the machine.

Check list, in the manual’s order

Pump system (primary)

1. Work out the height of the drain hose outlet; it must fall between 33.4 in (850 mm) and 47 in (1200 mm).
2. See that a hose guide is installed and that the hose end projects past it by no more than 3/4 in (20 mm).

Mechanical (secondary)

1. Inspect where the pressure tube attaches, which is two places: the tub, and the controller module.
2. Look for any weeping around the drive shaft seal or the pump housing seal.

Motor Controller (tertiary)

When everything above checks out, the manual’s last step is a new controller module, which on Phase 1 means the Display Module.

What an owner can reach

Hose height and guide can both be seen from outside, so a tape measure is enough. The seals and tube attachments are inside, which is a technician’s territory. Tell us about any water around the machine when you call, because a leak is one of the manual’s two explanations.

Related codes

• Code 44 repeats the concern over hose length, kinks and backward siphoning, though during spin.
• Code 37 covers a blocked pump and gives comparable hose advice.
• Code 39 deals with the pressure tube.

Washer service in Los Angeles for leaks and siphoning

Ring (310) 872-1939 about a Fisher & Paykel washer in Los Angeles and give the hose height you measured. See the washer repair page too.

Source: Fisher & Paykel Smartdrive washer service manual 517766 (March 2003), section 19, Detailed Fault Codes