Fisher & Paykel Washer 44 Error Code: Water in Tub During Spin

A spin is supposed to begin once the tub has drained. If the controller still detects water at that moment, it records code 44, Water in Tub during Spin, which Phases 2 to 6 can show. The manual points to a slow pump-out caused by a partly blocked pump hose, or a partly blocked pump.

Pump-system checks

1. Is the drain hose crushed or kinked anywhere?
2. Is it too long? The most the manual permits is a 39 in (1 m) extension having the same diameter.
3. Tub empty: lift the pump out of its housing and look for a blockage in both pump and hose.
4. Water still in the tub: work from above. Lift off the top deck and basket, bail the water out, take the cap and hood off the pump, and clear whatever is stuck.
5. Look for water siphoning back into the washer at the moment the pump stops, which happens when the spin reaches 700 rpm.

When every item checks out, the manual names the Motor Controller module as the secondary source and replaces it.

Easy and difficult items

Items 1 and 2 are visual or measuring checks on the hose. Pulling the pump, the top deck or the basket, and bailing the tub, count as service work. The 700 rpm in the last item is simply the speed at which the pump switches off.

Codes to compare

• Code 37: the same hose-length rule, but during draining.
• Code 36: siphoning while the washer agitates.
• Code 12: the flood protection error.

Slow-draining washer service in Los Angeles

Ring (310) 872-1939 and tell the office what you found at the drain hose. For a Los Angeles washer, the washer repair page is also available.

Source: Fisher & Paykel Smartdrive washer service manual 517766 (March 2003), section 19, Detailed Fault Codes