E21, E5C, EA and ND are listed together as a board or software error. The article's only owner step is a 30-second power-off.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so E21 / E5C / EA / ND may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Electronic board or software error; the one owner step is a restart at the power supply.
In Fisher & Paykel’s help article for the Flexidose front loader (WH8060J5), four messages are lumped into one entry about the control board or its software: E21, E5C, EA and ND. The article draws no distinction between them.
Group members
E21
E5C
EA
ND
Five more messages, E52, E51, E36, E22 and E5, appear under the same wording in that article. The washer-dryer help article reads them differently, which is why they have separate pages.
Sequence to follow
Cut power to the washer at the supply.
Count out 30 seconds.
Restore power.
If the message is back, arrange a repair visit.
How much the article tells you
A label and a restart are all it contains. It names no part and no cause, and it has no variation by model. It does recommend keeping the fault code and model details within reach when you contact service.
The restart wording
The article gives the order as power off, 30-second pause, power on. A shorter pause is not described. After a clean restart, a vanished code needs nothing else; one that returns means a repair visit, in the article’s words.
Elsewhere in the article
E1: a door lock message that owners can clear by hand
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
