241 is a Phase 6 time-out entry that describes a crashed display. The display is blamed first and the motor controller second.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so 241 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Phase 6: a function time-out in which the display crashed; the Display Module is listed first and the Motor Controller second.
The manual’s wording
Machines at Phase 6 list 241 under the title Function Time Out. The only description is a short gloss: the display crashed.
Ranked faults
Primary: the display itself is faulty, so the Display Module gets replaced.
Secondary: the motor controller is faulty, so that gets replaced instead.
The display goes first, matching how the manual orders its other Phase 6 pairs.
Meaning of a crash
A crash is what a computer does when it stops responding, and here the control has done that. How often it happens, or what provokes it, is not in the source. A sensible response is to shut the washer off at the outlet and book a visit. The manual lists no remedy for an owner; whatever comes next is for a technician.
Compare with these codes
Code 232 lists the identical pair in the identical order, but belongs to IW models and describes a communications time-out lasting five seconds. For 241 the manual sets no IW restriction.
Code 231 also faults the display, in that case through a failed component on the display board.
Useful to mention
Say whether the screen froze, went blank, or showed nothing except the code. These are your own observations rather than the manual’s, which says just that the display crashed. They record what you saw, and they help whoever reads the machine’s fault history.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.