Code 231 points at a failed component on the display board; the manual's action is to replace the Display Module.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so 231 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Phase 6: MW/GW link error; a component has failed on the display board.
Entry for 231
Machines: Phase 6.
Title: “MW GW Link Error”.
Explanation given: a component has failed on the display board.
Primary fault: the Display Module. Action: replace the Display Module.
The manual lists no secondary source, no reset and no owner check. Where it covers this code it does not spell out what MW and GW stand for.
About the display module
In general terms, the display board is the section of the controls that holds the console buttons and indicator lights. The manual calls for the whole module to be replaced rather than repaired.
What you can do at home
Power the washer off at the wall and keep it off until someone has looked at it.
Should 231 come back, write down the model number and stop.
Keep the console shut; no owner check is listed for this code.
More Phase 6 display codes
Replacing the display is also the remedy in code 241, where the display has crashed, and the first remedy in code 232, a 5-second communications time-out on IW models. Code 25, an LCD initialisation error, is a display fault worded differently.
Fisher & Paykel washer repair in Los Angeles
To book a washer visit in Los Angeles, dial (310) 872-1939 and mention code 231. More about the work is on our washer repair page.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
