Codes 17-20, 22, 23 and 28-30 are one Phase 1 fault. The manual's first move is switching off for 5 seconds and restarting.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so 17 / 18 / 19 / 20 … may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Phase 1: Display Module and Motor Controller out of sequence (codes 17-20, 22, 23, 28-30).
A Fisher & Paykel washer showing 17, 18, 19, 20, 22, 23, 28, 29 or 30 is reporting the same thing. The service manual files all of them under Phase 1 as “Display / Motor Controller out of Sequence”.
How the manual groups the numbers
Listed as
Codes inside
Note
17 – 20
17, 18, 19, 20
22 – 23
22, 23
28 – 30
28, 29, 30
“Refer to fault code 17”
Meaning of “out of sequence”
Two electronic modules, the Display Module and the Motor Controller, step through a wash cycle together. These codes say they have fallen out of step. How that happens is not described.
Manual steps
Cut the power to the machine at the wall.
Wait 5 seconds, restore power and run the cycle again.
If the code persists, a technician turns off the auto restart feature and repeats the test.
That test brings up a different fault code, and the repair carries on from the new code.
Only the first two steps are open to an owner. The third relies on a service mode. Auto restart lets the machine keep retrying a minor fault for up to eight minutes before any code is shown; the manual treats it as a service aid that stays enabled in the customer’s home, and a technician disables it just for testing.
Other communication entries
Each of these is its own entry in the manual; none is described as a follow-on to 17 to 30.
Code 4 and code 5 cover Phase 1 communication between Motor Controller and Display Module.
Codes 81 to 95 are the Phase 2 to 3 communication entries between Display and Motor Controller.
Washer repair in Los Angeles for 17 to 30
When one of these numbers is on the display, call (310) 872-1939 for Fisher & Paykel washer service in Los Angeles. Say which number appeared and whether the 5-second power-off altered it. More about our work is on the washer repair page.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
