Code 13 is a Phase 1 Fisher & Paykel pump fault: the Display module saw the pump running at a moment it should have been idle.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so 13 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Phase 1 pump fault: the Display module saw the pump running when it should have been off.
Which machines show 13
Only Phase 1 washers carry fault 13. Models named for Phase 1 are GW650, GW070, GW060, GW050, GW700, GW600 and GW500. When 13 appears on one of them, the Display module is reporting a pump that is running at a moment when it should be off.
What the manual tells a technician to do
Inspect the thermal cut-out device on the pump. A tripped cut-out means the pump must cool before the washer runs again. Prior to restarting, rule out a pump blockage and check how the pump is doing overall, seizure being one example.
Read the resistance of the pump windings; the aim is to find an open circuit.
Look for an open circuit in the pump’s harness and plugs.
Fit a new Display module.
The cut-out in step 1 is a protective switch: it opens when a motor overheats and closes again once the motor has cooled. The second and third steps need a meter, and the last one is a straight part replacement.
Next to fault 14
The wording of 13 almost matches that of 14, which covers the mirror-image case, a pump that is not running when it should be. In each case the Display module is spotting a pump circuit problem. What the screen shows is the display’s belief about the pump, which is not always identical to the pump’s real behaviour.
Sensible steps for the owner
A pump that has overheated and tripped its cut-out needs time to cool, according to the manual. Do not push the washer into another cycle.
Turn off the power at the wall socket before reaching into the pump area.
Tell the technician what you noticed: a hum, a pump that kept going, or total silence.
Other pump circuit codes
32: also a Phase 1 pump circuit error, and again the pump is on at the wrong time.
For washer repair in Los Angeles, ring (310) 872-1939. Have the model name and the number 13 to hand, along with a note on whether the cut-out was found tripped.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
