Fisher & Paykel Washer 9 Error Code

What the mismatch is

The washer keeps its size in memory, while the display carries a size switch. Fault 9, headed “Size Switch Error,” appears when the two disagree. It is listed for Phases 1 through 6, and the remedy the manual gives varies with the generation and with recent work on the washer.

After a Display swap (Phases 1, 2 and 3)

When a new Display module has just gone into a console housing, confirm the two size switch plungers seat accurately against the housing. Should the fault turn up in ordinary running, the manual names condensation damage, the size switch itself, or a failed Display module as things to look at.

After a Motor Controller change (Phases 1, 2 and 3)

A Motor Controller that has come from a different machine size leaves the wrong size switch settings in memory, and they need resetting. The method: enter then leave Option Adjustment mode by holding START/PAUSE and pressing POWER.

Phase 4 Series 8, Phase 5 Series 9 and 10, Phase 6 Series 11

Here the size is picked again in SIZE SETTING MODE, entered by holding WATER TEMP UP while pressing POWER. Then use the button for your size:

• 5 kg: temperature up, until the Cold LED lights
• 6 kg: water level up, until the Low water level LED lights
• 7 kg: spin speed up, until the Hold LED lights

Safety

Condensation damage puts moisture next to live electronics, so unplug the washer first. Where a part swap has left the wrong size stored, that is a service matter.

See also

• Fault 127: a display that was fitted to the wrong model, size or phase
• Fault 59: the Display ID is out of range

Size switch repair in Los Angeles

Did 9 show up right after a board was replaced? Call (310) 872-1939 and say which part was changed, plus the model number. See our washer repair page for the Los Angeles service area.

Source: Fisher & Paykel Phase 6 Series 11 (GWL11) supplementary service manual 517766, section 19 Detailed Fault Codes