Code 15: the fresh food (PC) fan pulls too little current, from open wiring or a failed fan.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so 15 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The PC fan draws less current than expected, pointing to open-circuit wiring or a faulty fan.
Code 15 sits in the group of fan-current faults listed in the Active Smart service manual. The control keeps track of the current used by the PC fan, and for code 15 it comes in under the proper level. Two reasons are offered: open-circuit wiring to the fan, or a fan that has itself failed.
Steps in the manual
Inspect the wiring of the PC fan together with its connections at each end, meaning the fan and the power module.
Examine the fan, and if it has failed, install a new one.
Both steps reach into parts that run on mains power, so owners should not attempt them.
PC and FC
PC refers to the fresh food side and FC to the freezer side. The fan in question circulates chilled air through its compartment. Symptoms are not described by the manual, so whether you spot a warm shelf or a quieter cabinet will differ from unit to unit.
Dealing with the alarm
An audible alarm accompanies every fault code. One press of a control button quiets it, although the normal display holds for just 8 seconds before the code begins flashing again. Taking the appliance off the power supply for a few seconds resets the alarm; do nothing and it clears on its own after 72 hours.
Because the code is a pattern of lit LEDs whose values total the number, jot the pattern down before you call.
More fan codes
Code 16: this fan once more, with current above expectation.
Code 11: heater and both fans combined, under-current.
Freezer repair in Los Angeles
When code 15 will not stop flashing, ring (310) 872-1939 for Fisher & Paykel freezer repair in Los Angeles. Keep the model number and code to hand, and say if the alarm was stopped by cutting power. The refrigerator and freezer repair page has background.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
