Fisher & Paykel DishDrawer EC Error Code

When a double DishDrawer displays EC, the two drawers have lost contact with each other. The Classic-model guide words it as “electronics fault – communication between drawers”. The trouble is in the link between the units, and the way the racks were loaded has nothing to do with it.

What to do when EC appears

1. Press the button the guide shows to stop the beeper.
2. Write down EC. Pressing the button again makes a second number appear for a moment, so write that down as well.
3. Turn the DishDrawer off, give it a few seconds, and turn it back on.
4. If EC is still there, unplug the unit or switch off its breaker, shut the water supply, and get in touch with Customer Care.

In short: one restart attempt, then power and water disconnected and a call. After the restart has failed, keep the machine unplugged until it has been looked at.

Why this one is unusual

Nearly every other code points at a single drawer. EC is about the connection between two of them. The guide groups it with the E-codes and names no part, so there is no stated wire or board behind the signal.

The later panel name

Later panels show FC for this fault, described as “communication fault between drawers”. The support article puts FC on its list of faults that need a service technician.

EC compared with U4

U4 looks similar because two drawers are involved, but there the drawer showing it is healthy and is held back because the other drawer has a fault. The guide says the U4 drawer is not faulty. EC is different: the fault is in the communication itself.

Another Classic electronics code

• E9: the controller electronics

Two-drawer DishDrawer service in Los Angeles

Ring (310) 872-1939 for DishDrawer service in Los Angeles. Say that it is a double unit, which drawer shows EC, and whether the second drawer still runs.

Source: Fisher & Paykel DishDrawer DD24, DD60, DD36, DD90 user guide (590199D)