Er62 concerns where the pan sits: move it and keep pans apart.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so Er62 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Fisher & Paykel lists Er62 as a cookware position error on its full-surface induction cooktop; the remedy is to move the pan and separate pans.
Not an electrical fault
Er62 has nothing to do with power or electronics. The support article for the CI926DTB4 full-surface induction cooktop names it a cookware position error, and both remedies it lists are about the pans.
Put the pan in a different spot on the surface.
Leave a reasonable space between pans so none touches another.
How big a space qualifies as suitable is not stated. Go for obvious clear room, not for a measurement.
A note on why position matters
There are no printed circles on a full-surface cooktop. It detects the pan and heats under it, which makes the pan’s location something the cooktop relies on. That is general background, not a quotation from the article.
When the code stays
A lone pan with Er62 still showing gets no further step in the article. Book a service repair.
For every other code on its list, the same article says to power the cooktop down at the supply for a minute and restart. Er62 has an easier fix of its own, so use the power reset only when moving pans achieves nothing, and book a service repair if the code still persists.
E45, a temperature or power issue needing a one-minute reset.
Cooktop service, Los Angeles
Er62 hanging on after you reposition cookware? Dial (310) 872-1939 about Fisher & Paykel induction cooktop service in Los Angeles. Name the pans you cooked with and the model details. There is more on our cooktop service page.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
