EA is a board or software error on stand-alone induction cooktops and a sensor error on freestanding cookers.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so EA may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Fisher & Paykel lists EA as an electronic board or software error in one article and as a sensor error in another.
Two labels, one code
Both labels for EA point at the electronics, yet at different parts. Here is how each support article files it.
Article
Label
Codes listed with EA
Full-surface induction cooktop
Electronic board or software error
E1, E4, E7, Eb, EC, Ed, EE and the “Er” numbers
Freestanding cooker
Sensor error
F213, F214, F215, F216, E2, E36
A board runs the control logic; a sensor feeds temperature or position readings into it. As neither article says which sensor is involved, you cannot work that out yourself.
Stand-alone induction cooktop
Disconnect it at the power supply, wait 1 minute and switch it on. The article says to book a repair if EA comes back.
Freestanding cooker
No reset is given for the sensor group. The article does describe a procedure for its board group, which needs the cooling fans stopped and the oven completely cold before the power goes off for 30 seconds, but EA is not included in that group for cookers. Hence the careful reading: arrange service and never cut the power while the oven is hot.
Before you phone
Copy EA exactly, capital and small letter included.
Say whether the appliance is a cooktop by itself or part of a cooker.
Locate the model details on the appliance.
According to the article’s tips, a ready code makes support quicker.
If a Fisher & Paykel cooktop or cooker in Los Angeles displays EA, ring (310) 872-1939. Be ready to say what kind of appliance it is and what the screen shows. Our cooktop and range repair page explains more.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.