Written by
Appliance Care Desk Appliance Care EditorPublished September 2, 2026Updated September 3, 2026
Content status:
Reviewed
Error codeNot Cleaning / Film
ApplianceDishwasher
Quick answer
The DishDrawer is not cleaning well or is leaving film; the old archive notes that U6 or A6 can be relevant.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so Not Cleaning / Film may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The DishDrawer is not cleaning well or is leaving film; the old archive notes that U6 or A6 can be relevant.
Signs
Symptoms you may notice
One or both drawers may stop a cycle.
Water may remain, fail to enter, or appear where it should not.
An a/f/u/e code may be visible depending on generation.
The symptom can change between wash, drain and lid movement.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Get help
When to call a technician
Stop the cycle and arrange service if water is leaking outside the appliance, the base is flooding, there is a burning smell, the breaker trips, or the drawer cannot close safely.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
No. The old Fisher record identifies the condition described above, but it does not by itself prove which component has failed. Diagnosis should confirm the cause on the exact model.
Only when the appliance is otherwise safe and the model guidance permits it. A single controlled restart can help separate a transient state from a returning fault, but repeated resets are not a repair for **Not Cleaning / Film**.
Provide the full model number, the exact code or symptom, what the appliance was doing when it appeared, and whether the condition returned after any safe owner-level check.
Ready to get your Fisher & Paykel appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
