Fisher & Paykel Cooktop Er20 / Er31 / Er47: Meaning & Next Steps
Er20, Er31 or Er47 is grouped by the old site as an internal induction-cooktop problem; the digits are service-level and are not given separate public meanings there.
Written by
Appliance Care Desk Appliance Care EditorPublished September 2, 2026Updated September 3, 2026
Content status:
Reviewed
Error codeEr20 / Er31 / Er47
ApplianceCooktop
Quick answer
Er20, Er31 or Er47 is grouped by the old site as an internal induction-cooktop problem; the digits are service-level and are not…
Model compatibility: Fisher & Paykel reuses codes across series and model years, so Er20 / Er31 / Er47 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Er20, Er31 or Er47 is grouped by the old site as an internal induction-cooktop problem; the digits are service-level and are not given separate public meanings there.
Signs
Symptoms you may notice
The control panel changes state.
The condition appears as cooking begins.
The issue follows a power or cookware change.
One zone behaves differently from the others.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Get help
When to call a technician
Stop using the cooktop if there is a gas smell, visible arcing, repeated breaker tripping, smoke, or a control surface that becomes abnormally hot.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
No. The old Fisher record identifies the condition described above, but it does not by itself prove which component has failed. Diagnosis should confirm the cause on the exact model.
Do not use repeated resets as a way to keep operating through **Er20 / Er31 / Er47**. Follow the safe stop conditions above and arrange diagnosis when the condition returns or presents an active hazard.
Provide the full model number, the exact code or symptom, what the appliance was doing when it appeared, and whether the condition returned after any safe owner-level check.
Ready to get your Fisher & Paykel appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
