Written by
Appliance Care Desk Appliance Care EditorPublished September 2, 2026Updated September 3, 2026
Content status:
Reviewed
Error codeControls Locked
ApplianceCooktop
Quick answer
The cooktop controls are locked, usually because the child/control-lock function is active.
Model compatibility: Fisher & Paykel reuses codes across series and model years, so Controls Locked may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The cooktop controls are locked, usually because the child/control-lock function is active.
Signs
Symptoms you may notice
The issue follows a power or cookware change.
One zone behaves differently from the others.
The control panel changes state.
The condition appears as cooking begins.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Get help
When to call a technician
Stop using the cooktop if there is a gas smell, visible arcing, repeated breaker tripping, smoke, or a control surface that becomes abnormally hot.
Seeing this code on your Fisher & Paykel appliance?
Book a specialist visit for a clear estimate and approval before any repair.
No. The old Fisher record identifies the condition described above, but it does not by itself prove which component has failed. Diagnosis should confirm the cause on the exact model.
Only when the appliance is otherwise safe and the model guidance permits it. A single controlled restart can help separate a transient state from a returning fault, but repeated resets are not a repair for **Controls Locked**.
Provide the full model number, the exact code or symptom, what the appliance was doing when it appeared, and whether the condition returned after any safe owner-level check.
Ready to get your Fisher & Paykel appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
